Gift cards may be purchased at the Guest Services kiosk, located near A&W and Peoples Jewellers, during regular Centre hours. They are available in any denomination from $5 to $500 and can be used at participating Cloverdale retailers.
For more information, please contact our Guest Services team at 416.236.1668.
Want to reward your employees? Please contact us. We’d be happy to help you win “Boss Of The Year”.
CHECK YOUR BALANCE
GIFT CARD EXPIRY
Don’t hold onto that gift card for too long! A $2.50 fee (plus applicable taxes) will be deducted each month from your gift card starting 16 months after the activation. But here’s a little secret: contact EML Payments at 1.800.755.8608 in month 15 and they’ll extend the expiry date to 19 months!
LOST GIFT CARDS
Oh no! Not to worry, you can replace your lost gift card by going to the Guest Services kiosk. Simply bring in your original gift card purchase receipt, a retailer receipt where you paid using your gift card, or the gift card number itself (if you can remember it!) and we will replace your gift card. The fee for replacing your lost or stolen card is $5.
GIFT CARD REFUND POLICY
Cloverdale gift cards are not redeemable for cash, not useable to obtain credit, to pay on a credit account, for “card not present” or preauthorized transactions or for tips. They are also non-refundable.
In the case of returning retailer purchases, refunds are subject to the individual retailer’s return policy. Have more questions? See the card agreement for more details or visit www.getmybalance.com for full usage terms and conditions.
TIPS BEFORE YOU SHOP
- Check your balance
- Review the list of non-participating stores included with your gift card or call Cloverdale Guest Services for more information
- Notify the sales associate at the counter that you will be using a Cloverdale gift card before they ring in your purchase
- Once you’ve made a purchase, your store receipt will indicate the balance you have left on your gift card
- Remember, you can always check your balance online at www.getmybalance.com or by calling 1.800.755.8608 or by visiting Guest Services
- Visa or Mastercard